Privacy & Cookies

USE AND STORAGE OF YOUR PERSONAL INFORMATION

When you supply any personal information to us we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain the purpose and legal basis for us using it (this will be set out on the webpages where information may be requested or any form you are asked to complete). In general we process personal data in relation to the delivery of our services or in relation to the legitimate interests of the individual or Widgety (as data controller). Further information on the legal basis for processing of any data you have provided Widgety with can be obtained from our Data Protection Officer on the contact details below.

We must tell you if we want to pass the information on to anyone else. In general, any information you provide will only be used within Widgety and by its service providers. It will never be supplied to anyone outside Widgety without first obtaining your consent, unless we are obliged or permitted by law to disclose it.

We will hold your personal information on our systems for as long as you are in receipt of the service you have requested, and remove it in the event that the purpose has been met or you request us to do so, unless we are obliged by law to retain it. Retention of data is governed by the Authority’s Retention and Disposal Policy.

In addition you have the following rights under data protection law:

• The right to be informed – when we collect your data we will tell you why and how we intend to use it
• The right of access – Under the GDPR, you have the right to obtain:
  • confirmation that your data is being processed; and
  • access to your personal data.
• The right to rectification – You are entitled to have personal data rectified if it is inaccurate or incomplete.
• The right to erasure – You have the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing.
• Right to restrict processing – you have a right to ‘block’ or suppress processing of personal data. When processing is restricted, we are permitted to store the personal data, but not further process it. We can retain enough information about the individual to ensure that the restriction is respected in future.
• The right to data portability – You are able to obtain and reuse your personal data for your own purposes across different services. This right allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.
• The right to object – You have the right to object to:
  • processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
  • direct marketing (including profiling); and
  • processing for purposes of scientific/historical research and statistics
• Rights in relation to automated decision making and profiling. – The law provides safeguards for you against the risk that a potentially damaging decision is taken without human intervention. 

THIRD PARTY COMPANIES IN USE BY WIDGETY

Widgety Platform: You can export all the information we have about your user in your User Account page. This will download an archive file with this information. You can also delete your account should you wish to be removed from the platform.

Hosting: The Widgety platform is hosted on Amazon Web Servers. The only personal information which may be hosted there is your avatar (if you have uploaded one).

Analytics: we use Google Analytics to track analytics. The cookies management is available on your Privacy Settings page (in the User Account section).

Content management system (CRM): Capsule CRM holds data about our clients for the purpose of sales and recording of communications between our clients and our team. See their Privacy Policy here. Please contact us should you want an export of all the data we hold about you (name, email, phone number, address, company name, email conversations, notes).

Support System: Zendesk is the platform we use to manage support tickets and our help centre. See their Privacy Policy here. We use it for support communication between us and our clients. Please contact us should you wish for us to delete any or all your tickets, as well as all information help on Zendesk about you (Name, Email, Company).

Data gathering tool: We use Google forms to collect data. We use this platform to gather information from our clients and potential clients. See their Privacy Policy here. Please contact us should you wish to delete one of the response you provided. If at all possible, also include which form you wish to be deleted from.

EXERCISE YOUR RIGHTS

To exercise any of the above rights please contact our Data Protection Officer, on the contact details below.

Where we are processing data with your consent you have a right to withdraw your consent at any time. You can do this by e-mailing us at support@widgety.co.uk.

You also may lodge a complaint about how we are processing your data with the Information Commissioners Office. Details of how to make a complaint are available on www.ico.org.uk.

Data Protection Officer: Damian Gevertz

COOKIES POLICY

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?
A number of our pages use cookies to remember:

• your display preferences, such as whether you want the sidebar to stay open, or collapsed
• if you have agreed (or not) to our use of cookies on this site
• your session: A user going from page to page will be treated by the website as a completely new visitor. Session cookies enable the website you are visiting to keep track of your movement from page to page so you don’t get asked for the same information you’ve already given to the site. Cookies allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit

This is a list of third-party websites used by Widgety which use cookies:

• Google Analytics to gather statistics about your actions on a specific page
• YouTube (connected to Google Analytics) to gather statistics on how you reached a video, what other videos you might have watched, as well as your actions in regards to the video (stopped watching, paused, etc)

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.